Visit Agent
One patient visit, from the evening before it happens to the day its claim is paid. The agents confirm the visit, prep the chart, draft the note from the room's own recording, code what the signed words support, keep the patient informed, and work what the payers send back. A provider signs every note, a billing manager decides every appeal and write-off, and nothing clinical is ever answered by an agent. Six stations, run as a loop: the denials station 5 sorts are the rules station 6 proposes, and an accepted rule is what station 3 codes with on Monday.
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The workbench · subagents send notes, you make the human calls
SUBAGENT NOTES
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YOUR TASKS · HUMAN IN THE LOOP
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YOUR TASKS · NONE AT THIS STEP
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Put a person back on this step
How to read this map
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A person is in the loop wherever a signature is theirs by law, money leaves the books, or the practice's own rules change. Three stations refuse to proceed on their own: The Visit Note, where the provider signs every clinical record; Payer Response, where resubmissions, appeals and write-offs wait on the billing manager; and Week Review, where a proposed rule is nothing until a person accepts it. Everywhere else the agents prep, code, message and post, and reach a person only with a question the note or the book cannot answer.
The loop closes
Station 6 does not end the week. The imaging rule accepted because Contoso denied 9 knee-injection claims is the rule station 3 builds claims with on Monday, and the corrections a provider makes at signing are what station 2 drafts from tomorrow.