Inquiries Agent
Answers every student question it can prove, on the channel it arrived on, at any hour, and hands a person the ones it cannot. Written for an org where the institution's word matters: every answer carries the page or the staff reply it came from, a claim with no source never sends, and the only thing left for a person is the short queue the knowledge base genuinely cannot settle. Five stations, run as a loop: the articles a person approves at station 5 are the answers station 2 sends next week.
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The workbench · subagents send notes, you make the human calls
SUBAGENT NOTES
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YOUR TASKS · HUMAN IN THE LOOP
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YOUR TASKS · NONE AT THIS STEP
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✓
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Put a person back on this step
How to read this map
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A person is in the loop wherever the college's word is given to a student the bot could not serve, and wherever a new answer enters what the bot is allowed to say. Two of the five stations refuse to proceed on their own, Staff Handoff and Weekly Learning, and those are the two a person carries. Everywhere else the agents run at volume and reach you only when they cannot cite something.
The loop closes
Station 5 does not end the week. An article approved there is what Answer Retrieval searches at station 2 and what Intent Classifier learns a new label from at station 1, so a question that stumped the bot this week is one it answers next week.